IDEO Design Thinking Breaks the Productivity Frontier 242.0

Consultants’ advice on productivity improvement, as branded management products, evolve from new insights found in social science research and in empirical practice. IDEO’s Design Thinking is one such clear and late stage innovation in the business’s search for continuous productivity improvement. Design Thinking’s success and arrival in the Philippines is evidenced by entry into local [...]

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Wharton Top Thirty Innovations Serve Six Basic Human Needs 220.0

At its barest essence, innovation means bringing something new to market successfully. On February 18, 2009, Knowledge at Wharton, of the U Penn (Image at left has link.), in cooperation with Nightly Business Report of the PBS published the findings of a survey that identified the top innovations in A World Transformed: What are the [...]

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Nano by India Tata is an Indigenous Innovation from an Emerging Market 203.0

The Nano is not just a disruptive innovation but a truly indigenous one. The most fascinating person I met at 7th Asialics in Taipei is Professor Chaisung Lim of the Miller School of Management of Techology, Konkuk University, Korea. We had a long discussion over breakfast on innovation from emerging markets (or as the jargon [...]

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Commercialization Story of Colgate Night & Total – 2 of 2

I may become a two-Colgate Man: the Total in the daytime and the Night for my last brush of the day! In the past three nights that I have used it, I am convinced the product Night works and serves a real need. Night expands Colgate’s space in the oral care market from just teeth [...]

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IDEO and Design Thinking 58.0

Doing market research and rapid protyping at the same time develops great products fast IDEO is the key proponent of Design Thinking. Tim Brown, its CEO, wrote in a June 2008 Harvard Business Review article (IDEO.pdf) that Design Thinking is “a methodology that imbues the full spectrum of innovation activities with a human-centered design ethos.” [...]

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The Benefits of Learning – Observations from Pampanga 2 of 2

(Start of Part 2 of 2) Source: Wikipedia. Art by Karn G. Bulsuk As my theme for the training module, I used Quality Function Deployment (QFD) which seeks to design quality into the product (or service). Developed in 1972 in Japan, the innovative technique diffused into America in the mid-1980s as part of the TQM [...]

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The Benefits of Learning – Observations from Pampanga 1 of 2

I am optimistic for the country in the next two to eight years. I taught a two-day module on Managing Quality and Customer Service to public school principals in Pampanga. And my observations from the course gave me two reasons for optimism.

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QFD and Process Innovation for SYNTHESiST 16.0

“He was an old man who fished alone in a skiff in the Gulf Stream and he had gone eighty-four days now without taking a fish.“ This is the first sentence from Hemingway’s “The Old Man and the Sea.” The first page of the book has 249 words. Just 54 have more than one syllable. [...]

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